Case Study

A UK high street with the sun shining over the buildings and hitting the shop fronts

High Streets Programme

Programme Overview  

As part of Business Growth Dorset’s Supporting Our High Streets programme, Dorset Chamber delivered a programme of support to Retail, Hospitality, Leisure and Visitor Economy businesses across Dorset including Bournemouth, Christchurch and Poole. The programme featured the following: 

  • Self-assessment ‘health check’ tool to benchmark business strengths and spot areas for improvement 

  • A variety of workshops covering finance, business planning, digital marketing, HR, customer service, merchandising  

  • Insights from industry specialists and successful retailers  

  • Practical resources to put learning into action 

The video features: 

  • Shelley Collins-Trevett, Business Growth Dorset 

  • Clive Ozzard, High Streets Programme Lead 

  • Nadine Kemp, Portland Pets  

  • Jeanette Walsh, Truly Scrumptious 

  • Ian Girling, Dorset Chamber  

Programme Leadership 

The programme was conceived by Shelley Collins-Trevett, Head of Business Growth & Inward Investment at Business Growth Dorset and was designed and delivered by Dorset Chamber. 

Video Highlights 

  • Shelley Collins-Trevett and Clive Ozzard provide an overview of the programme, what it entails and how it fits with the Growth Hub funding from Department for Business and Trade 

  • The business owners share some of the challenges of running a business and the benefits to them of engaging with the programme 

  • General shots of the retail stores and the locations 


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